Shipping & Returns
Shipping Policy
Our customers are our top priority, which is why we offer fast and reliable shipping for all of our books. We understand how important it is to receive your order quickly, which is why we aim to ship all orders within 24-48 hours of purchase. We offer a variety of shipping options to suit your needs, including standard and expedited shipping. Please note that shipping times may vary depending on your location. Our delivery period for domestic and international is mentioned below:
Domestic delivery – Within 5–6 days
International delivery – Within 10–15 days
Return & Exchange Policy
We understand that sometimes things don't work out exactly as planned, and we want to make sure that you are completely satisfied with your purchase from Copal Publishing. Our return and exchange policy is simple and hassle-free. You can return or exchange any item within 2 days of purchase, as long as it's in its original condition, with no damage or markings. We'll refund the purchase price, minus any shipping fees. If you need to exchange an item, simply let us know, and we'll send you a replacement as soon as possible.
We process the refund within 7 working days for both domestic and international. The time taken to credit the amount to customer's account varies between 10–15 days.